PRODUCT QUESTIONS

How does RadianGlow’s LED light therapy work?

Our medical-grade devices use clinically proven wavelengths (red: 633nm for collagen production, blue: 415nm for acne) to rejuvenate skin at the cellular level. Just 10 minutes daily delivers visible results.

Is the RadianGlow mask FDA-cleared?

Yes! The RadianGlow Pro LED Mask is FDA-cleared for treating wrinkles, acne, and improving skin texture.

Can I use it with retinol or vitamin C?

Apply serums after treatment. Avoid active ingredients 1 hour before to prevent sensitivity.

SHIPPING & RETURNS

Where does RadianGlow ship?

Worldwide! Free U.S. shipping on all orders. International duties may apply.

What if my device arrives damaged?

Email support@radianglow.store within 7 days with photos for a free replacement.

USAGE & RESULTS

How soon will I see results?

  • 1-2 weeks: Brighter, smoother skin

  • 4-6 weeks: Reduced wrinkles/breakouts (based on clinical trials)

How often should I use my mask?

  • Anti-aging: 5x/week (red light)

  • Acne: Daily until clear, then 3x/week (blue light)

TECHNICAL SUPPORT

How do I clean my LED mask?

Gently wipe with a microfiber cloth. Never use water or chemicals.

What’s the warranty?

All devices include a 2-year warranty. 

SAFETY

Is it safe for sensitive skin?

Absolutely! Our masks are hypoallergenic and dermatologist-tested

Can I use it with rosacea?

Yes! Red light reduces redness. Start with 5-minute sessions.