Effective Date: 15/07/2025
Website: www.radianglow.store

1. Our Commitment to Your Privacy

At RadianGlow (“we,” “us”), we prioritize the security of your personal data as much as the science behind our LED skincare devices. This policy outlines how we handle your information when you:

  • Shop at radianglow.store
  • Join our rewards program
  • Use our LED therapy products
  • Contact our skincare specialists

2. Information We Collect

Data You Provide

  • Purchases: Name, email, shipping address, payment details (processed via Shopify Payments/PayPal).
  • Account Info: Password, order history, RadianGlow Rewards points.
  • Consultations: Skin type or concerns (optional, for personalized advice).

Data Collected Automatically

  • Cookies: Essential (shopping cart), performance (Google Analytics), and marketing (Facebook Pixel) cookies.
  • Device Info: IP address, browser type, and interaction with our LED product pages.

3. How We Use Your Data

PurposeExamplesLegal Basis
Order ProcessingShipping your LED mask, sending confirmationsContract Fulfillment
Customer CareResponding to questions about device usageLegitimate Interest
Skincare InsightsSending LED therapy tips (if subscribed)Consent
Website ImprovementAnalyzing popular products (e.g., red vs. blue light devices)Legitimate Interest

4. Data Sharing & Security

  • Strictly Necessary Partners: Shopify (orders), Klaviyo (emails), and dermatologists (for product development).
  • No Sale of Data: We never sell or rent your information.
  • Protection Measures:
    • SSL encryption on all pages
    • PCI-DSS compliance for payments
    • Staff trained in GDPR/CCPA guidelines

5. Your Rights & Choices

  • Access/Delete Data: Email privacy@radianglow.store.
  • Opt Out: Unsubscribe from emails (link in footer) or disable cookies via browser settings.
  • California Residents: Request “Do Not Sell My Info” here.

6. Updates & Contact

We may update this policy. Changes will be posted here with a revised effective date.

Questions? Contact our Data Protection Officer:
Email: privacy@radianglow.store
Phone: (816) 389-7041 (Mon-Fri, 10AM-5PM CST)